Backend configuration issue

Incident Report for HUMAN

Resolved

We are aware of a backend configuration issue started 08:07 UTC, that affected detection accuracy and resulted in an increase in false positive and false negative cases.
The issue was identified and fully remediated on 09:35 UTC (partial remediation to allow exoneration already achieved on 08:30 UTC).

Posted Aug 16, 2022 - 10:01 UTC

This incident affected: Bot Defender (Cloud Detector, Realtime Dashboards), Code Defender (Cloud Detector, Alerting Service), and Data and Logs Export.